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Cancellation

Right to cancellation

NOTICE OF RIGHT TO CANCELLATION for the delivery of goods according to the regulations for contracts in distance selling and electronic commerce

Cancellation policy

Right to cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right to cancellation, you must send us

H. Gautzsch eSales GmbH & Co KG
Returns Department 
Dornierweg 12
48155 Münster
Phone: 0(049) 251/687-0
Fax: 0(049) 251/687-996567
Email: info@gautzsch-esales.de

a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, which is not mandatory.

You can also fill out and submit the sample cancellation form or another declaration electronically on our website. If you make use of this option, we will send you a confirmation of receipt of such cancellation without delay (e.g. by e-mail).

In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right to cancellation before expiry of the cancellation period. 

Consequences of cancellation

If you cancel this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery method other than the cheapest standard delivery that we offer), without delay and at the latest within fourteen days of the day on which we received notification of your cancellation of this contract. For this refund, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.

You must, without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract, return the goods or hand them over to us

H. Gautzsch eSales GmbH & Co KG
Returns Department 
Dornierweg 12
48155 Münster
Phone: 0(049) 251/687-0
Fax: 0(049) 251/687-996567
Email: info@gautzsch-esales.de

The deadline is met if you send the goods before expiry of the fourteen-day period. You must bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the quality, characteristics and functioning of the goods.

- End of the cancellation policy -

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